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Relationship Coaching News
February 2003

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Archived Newsletter Articles Here

In this issue:

Announcements:

  1. FREE Training Begins Feb 4th
  2. RESTS Program Update Launched
  3. RCI Conference Calls
  4. International Coaching Week Coming In February
  5. Christian Coaches Conference 2/28-3/2
  6. FREE Enneagram Resource
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1. FREE TRAINING BEGINS FEB 4TH

Learn how to coach singles, couples, and develop a successful Relationship Coaching practice, taught by RCI founder David Steele and his teaching staff.

'Introduction to Relationship Coaching'- 3 one-hour teleclasses, Tuesdays, Feb 4, 11, and 18; 9:00am pacific/Noon eastern.

Feb 4th: Class #1: How To Coach Singles
Feb 11th: Class #2: How To Coach Couples
Feb 18th: Class #3: How To Build A Successful Relationship Coaching Practice

Each class includes practical information and materials you can use immediately in your practice.

Please share with your colleagues! To register, visit HERE.
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2. RESTS PROGRAM UPDATE LAUNCHED

We completed an extensive update of our Relationship Success Training for Singles program, including:

-New "Mind Mapping" exercise
-New sections preparing for the Attraction stage
-Order of workbook aligned with order of delivery
-New four-part version available for modular delivery
-Supplementary audio available on RCI web site

THANK YOU to our staff and members for contributing ideas and feedback to make this proven coaching program for singles truly outstanding.
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3. RCI COACH CONFERENCE CALLS

~ Feb 4; Singles Coaching with Laurie Cameron
~ Feb 11; Practice Development with Laurie Cameron
~ Feb 18; Couples Coaching with Linda Marshall
~ EVERY MONDAY; RCI Member Support Tele-Forum with David Steele

Our conference calls are FREE to RCI Coaches, and fall on the 1st, 2nd, and 3rd Tuesday of each month, 2:00pm pacific/5pm eastern. The RCI Member Support Forum meets Mondays at 3pm eastern.
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4. INTERNATIONAL COACHING WEEK COMING IN FEBRUARY

The first week in February is International Coaching Week. Use this opportunity to raise visibility for your practice and our profession. Check out http://www.coachingweek.com.
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5. CHRISTIAN COACHES CONFERENCE

First Annual Christian Coaches Conference will be held in Virginia Beach from February 28th to March 2nd, 2003. For information visit http://www.christiancoaches.com/ or call 425-558-1845.
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6. FREE ENNEAGRAM RESOURCE

The Enneagram Institute has recently made the short form of our validated personality questionnaire available to personal and business Web sites so that site visitors can take it for free.

Use of the Enneagram in coaching is growing at a very fast pace worldwide. Accordingly, we are providing the short form of the RHETI test, known as the RHETI Sampler, to more and more coaches for use on their Web sites.

You can view the RHETI Sampler at http://www.EnneagramInstitute.com. Click on "Free Short Test" in the navigation bar in the upper-left corner. Alternatively, to view how this package has been integrated into an existing coaching web site at http://www.BettyOwen.com.

While you are on our web site you may wish to investigate the large amount of free information that The Enneagram Institute has made available. Of special note is our new 45 TYPE COMPATIBILITIES IN RELATIONSHIPS section that takes a revealing look at all 45 type combinations.

L. James Johnson
The Enneagram Institute
845-687-9878
james@EnneagramInstitute.com

Congrats!

CONGRATS TO Mark Oberrotman (IL) who is bouncing back nicely from heart surgery. Glad to have you back with us Mark!

CONGRATS TO Laurie Cameron (CO) who writes:
"This is a link to another article I was interviewed for just before Christmas - the second this month! The relationship I have been developing for the last 3 years with the relationship reporter for the Rocky Mountain News seems to be bearing some fruit! I also received a call from someone that same day who visited my website and wanted to know which of my classes would be best for him!"

CONGRATS TO Kathleen Marvelli (MA) for an outstanding interview on New England Cable News. Check it out on her web site at http://www.prioritieslifecoaching.com/

CONGRATS TO Jennifer Ballard (Australia) who pulled off four seminars in one month, averaging 70 participants each. She writes:
"I thought I'd just give some quick tips to other RCI Coaches on what I did leading up to the 4 seminars in my Region:
  • Paid Advertising
  • Paid someone to help with professional 'Media Release'
  • Employed Graphic Designer to help with 'flyer' for an internet site
  • Followed up every lead ...
  • Kept price at $25.00 including hot and cold refreshments (Just covered costs)
  • To quote Laurie Cameron 'be consistent and persistent' with everything you do.
  • Agreed to every TV, radio, newspaper interview....no matter how much short notice!!
  • Sent Thank You cards to every one who interviewed me
  • Accept assistance from any other RCI Coach in your area... (You'll both benefit)"

Our coaches are certainly committed, talented, and making things happen! It is my honor to be part of this community that is making such a difference in the lives and relationships of others.

Have a win you would like to share? Any graduates from your RCI coaching 'find the love of their life and the life that they love?' Please pass it on and we'll celebrate it!

Relationship Coaching Technology

GREAT WORKSHOP, WHAT NOW?

The following was sent by RCI Coach Ken Donaldson to participants of one of his workshops. With Ken's permission, I'm sharing this with you as a great example of workshop follow-up.

TEN THINGS TO DO AFTER A WORKSHOP
by Ken Donaldson

  1. TALK IT
    Say it out loud, share it with others, get input and feedback. Become comfortable with what you learned.
  2. WRITE IT
    Journal about what you learned. Post in your common areas: the bathroom mirror, your desk, the refrigerator door. Write on an index card and carry it with you.
  3. PLAN IT
    Make plans that are S.M.A.R.T.: Specific, Measurable, Attainable, Realistic, and Time-oriented.
  4. DO IT
    Put your plan into action everyday, regardless of how small or big the action is.
  5. BUILD IT
    "If you build it, they will come," is from the movie "Field of Dreams." Begin to build your own Field of Dreams...faith isn't faith until we face uncertainty. Put your faith into action.
  6. VISUALIZE IT
    See your ideal life and visualize yourself being there. Create a magnet within yourself that draws you to your dreams.
  7. SHARE IT
    Use your support system for encouragement. Keep the conversation away from"dream-stealers" (the cynics and the negators). Positive attracts positive, so build a strong foundation.
  8. STRETCH IT
    Take one "impossible" goal a week and stretch yourself into it. Let go of the outcome. Do the action you avoid the most. Stretch yourself into your greatness.
  9. CELEBRATE IT
    Give yourself ample reward for your efforts and energy. Positive reinforcement will keep you coming back for more.
  10. COACH IT
    Use the skills of your Life Coach to help you live the life you desire. You will get it faster and more thoroughly when you co-create your life plan with your life coach.
  11. (Yes, a bonus!!) HAVE FUN WITH IT
    Live a life of vision, passion, and purpose, and you will have more fun than you ever imagined!

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To request permission from Ken to use or adapt this, e-mail him at Ken@REALationshipcoach.com

If you like Ken's writing, he invites you to subscribe to his free daily "Illuminations and Sparks of Brilliance," by e-mailing him at Ken@REALationshipcoach.com with "illuminations" in the subject line.

Practice Tips:

FEATURES VS. BENEFITS: 10 TYPES OF BROCHURE/WEB SITE CONTENT
by David Steele

My local telephone company, Pacific Bell, has recently been acquired by SBC Communications. After being "SBC Pacific Bell" for awhile, they spent millions of dollars announcing they will simply be "SBC" with lots of feel-good advertising, as if they are doing us a huge service by changing to this simpler name.

While interesting, this is just background for what comes next. Two weeks ago, my local telephone company ("Pacific Bell" > "SBC Pacific Bell" > now simply "SBC") received approval to offer long distance service. Since then, they have spent millions more advertising dollars promoting their long distance service to local subscribers with the slogan- "ONE is the simplest number."

Are they promising better service?
Are they lowering rates?
Are their rates better than the competition?

We don't know, because they are spending millions of dollars informing us that we now can get our local and long distance charges on one bill and write one check, as if this was the most important benefit in the world.

STOCK TIP: sell SBC Communications

They don't have a clue about what I care about as a customer, which reinforces my wisdom in switching to MCI's "The Neighborhood" to get unlimited local AND long distance for one low monthly fee. I recommend it! http://www.mci.com/

To me, having my local and long distance charges on one bill is an insignificant FEATURE.

In choosing my telephone company, I care about BENEFITS, such as good, reliable, quality telephone service at a low price- don't you?

A FEATURE is a characteristic of a product, service, or provider, while a BENEFIT is the positive impact on the customer.

PROBLEM: In writing marketing copy for web sites, newsletters, announcements, etc, I see many helping professionals focus on the features that they care about, rather than the benefits that prospective clients care about.

QUIZ: FEATURE OR BENEFIT?

1. Affordable, convenient
2. Coaching for change
3. 30 years experience
4. Achieve balance and clarity
5. Transform your life
6. Work less, make more
7. Get out of debt

In my opinion, 1-3 are features and say nothing about how the prospective client might benefit from working with you.

4-7 all have the POTENTIAL to be benefits, IF the prospective client cares about them.

KEY POINT: In communicating with your prospective clients, you must know what they really, really want, and speak to that.

For example, many coaches promise to help their clients achieve "balance," which is a high value in the coaching community. This would only be effective as a benefit if prospective clients value balance as well.

For many prospects, coaching for balance might be a FEATURE, and it would be more effective to highlight the BENEFITS of balance, such as more free time, peace and relaxation, higher quality of life and relationships, etc.

This is not to say that you do not communicate about features. You do so when your prospective client is ready to learn about them (see below).

10 TYPES OF BROCHURE/WEB SITE CONTENT

Here are 10 kinds of content for your brochure or web site, with examples, in their suggested order:

1. HEADLINE; problem, solution, promise, etc. Purpose is to immediately hook the reader to want to read more.

Example: "How To Find The Love Of Your Life"

2. SELF-SELECTING QUESTIONS; help the reader determine that you understand them and are targeting them specifically.

Example: "Single And Seeking Your Life Partner?"

3. BENEFITS; what will they get from your product or service?

Example: "Learn how to avoid the 12 Dating Traps and find the partner of your dreams"

4. EDUCATIONAL CONTENT; information valuable to your prospective clients that helps them see the value of your product or service.

Example: "Here are 10 Principles for Conscious Dating."

5. SERVICES/PRODUCTS; what you are offering, presented in a clear, organized, enrolling fashion.

Example: "Relationship Success Training for Singles Teleclass Series"

6. FEATURES; attractive characteristics of your service or product.

Example: "Convenient! Attend by telephone from the comfort of your home or office"

7. TESTIMONIALS; overcome objections and build excitement and credibility.

Example: "Being over 50 and single for 10 years, I thought I was destined to be alone, but I met the man of my dreams two weeks after taking this class! -MF, Dallas, TX"

8. INVITATIONS/CALLS TO ACTION; easy, no-risk, valuable offer to engage prospective client and build relationship with them.

Example: "Register for FREE 5-Day 'Conscious Dating' e-Program"

9. CONTACT INFO; provide multiple options (phone, fax, e-mail, on-line form, mailing address, etc)

10. ABOUT US; personal and professional information relevant to your product or service, presented in interesting fashion (personal story, photos, etc)

Example: "After two divorces I had given up on relationships until I discovered this program for myself, and found my life partner!"
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As you can see, the order of the above is designed to get the reader's attention with the benefits first, and covers features after describing what is being offered, providing value, overcoming objections, and building excitement and credibility.

And, perhaps you'll thank SBC and remember "ONE is the simplest number" as what NOT to do!

Invitations:

  • I invite you to share your announcements, wins, coaching or practice tips with the rest of us. Be visible! Let's connect! Send them to me at
  • I invite you to share this newsletter with a colleague. There is a tremendous need for our services, and we need to work together. Relationship Coaching is in its infancy, and we must collaborate to build our market niche and position as a resource of wide appeal for anyone who wants a successful relationship.
  • I invite you to listen to the following introductory recordings 24 hours a day at your convenience online. (some are also available by telephone):
    • Introduction to Relationship Coaching
    • Finding The Love Of Your Life AND The Life That You Love
    • Conscious Dating For Relationship Success
    • All About RCI
    • Practice Building Intensive (sample conference call)
    • And more!
  • I invite you to get the support you need to be successful in your practice. We are available for information, training, ideas, mentor coaching, etc.
  • If you are a coach or therapist who received this from a colleague, I invite you to visit our web site and contact us for information on joining us and becoming a RelationshipCoachingInstitute Relationship Coach. Ask about getting a free copy of our introductory audiotape, and about our free teleclasses.
  • To subscribe to this newsletter, our newsletter for SINGLES, or our newsletter for COUPLES, see this page.
  • For a description of RCI relationship coaching trainings, schedule, and enrollment info, visit http://www.relationshipcoachinginstitute.com

How do you like our newsletter?
Your feedback is welcome! Until next time....
Best regards,
David Steele, MA, LMFT
Relationship Coach
CEO and Founder of RelationshipCoachingInstitute/Relationship Coaching Institute

http://www.RelationshipCoachingInstitute.com
http://www.BuildingYourIdealPractice.com
http://www.ConsciousDating.com
www.RelationshipCoachingInstitute.com
http://www.David.Steele.name
408-261-3332


PAST ISSUES OF THIS NEWSLETTER CAN BE FOUND HERE

The purpose of this newsletter is to connect, support each other, inform, and build a strong community of coaches dedicated to helping people find fulfillment in their lives and relationships.

This monthly newsletter is written for the benefit of RCI Relationship Coaches, and is available to interested others. Feel free to share this with a colleague. Your submissions and feedback are welcome!

Our Mission: To provide the tools, information and support to help singles find the love of their life and the life that they love, and to help couples co-create fulfilling and lasting Life Partnerships.

Copyright notice: This newsletter is copyrighted and all rights are reserved. Feel free to share with others as long as our contact information and authorship is included. U.S. Library of Congress ISSN#:1530-3055

To subscribe to our newsletters, visit here.

 
 

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