Compassionate Communication Six-Week Tele-Training

A pilot project conducted exclusively for
alumni of Child Family Health International

Six Tuesdays, July 21-August 25, 2009
By telephone, 9:00-10:30am pacific/Noon-1:30pm eastern

Registration for this program is now closed.

For more information about Compassionate Communication visit www.cnvc.org

For questions about this program and future access contact Child Family Health International

(CFHI Alumni only please, you will be asked to
confirm your program site and date)

Being a health professional in today's world is a challenging profession. Due to high patient caseloads, budget cuts, understaffing, cultural differences, and many other constraints, it is increasingly hard to provide the quality care we desire.

For these reasons, CFHI is partnering with the Center for Nonviolent Communication, (CNVC) and Relationship Coaching Institute to offer a six week tele-training introducing Compassionate Communication techniques to medical professionals. This pilot project is a chance to participate in a leading-edge effort to raise the professionalism and humanism of healthcare through effective, compassionate communication strategies.

This innovative program addresses inherent communication challenges to the medical professional. Improving the effectiveness of your communication as a medical professional can improve the efficiency and effectiveness of your work. Learn skills that will be life-long assets for you professionally and personally.

In this program you will learn how to-

- Communicate effectively in brief interactions

- Accurately understand your patients and co-workers feelings and needs

- Become more aware of the automatic assumptions and judgments you may make without even realizing

- Communicate with a compassionate and understanding style that can build trust between you and your patients

- Address the clinician - patient power imbalance

- Be assertive, clear, and flexible, so patients more readily accept your explanations and directions

This is a free test program conducted exclusively for CFHI alumni. CNVC has been teaching and refining these effective communication tools for 35 years. This new training is adapted to specifically target the needs of medical professionals. Participants must commit to participate live by telephone for 2 hours per week for six weeks and agree to complete brief online survey evaluations that will be used to improve the adaptation of these principles to health professionals.